fc777's Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") applies to the fc777 platform. It explains how fc777 collects, uses, stores, and discloses your personal information when you use our website, create an account, or use our services.

By using our services, you agree to the terms of this Policy. If you do not agree with any part of this Policy, we ask that you refrain from using our services and contact us at [email protected].

fc777 is a reliable online gaming and betting platform designed for users in Bangladesh. This Policy applies only to fc777's own website and services. We are not responsible for the privacy practices of third-party websites or services.

2. Information We Collect

fc777 collects your information for specific purposes and only to the extent necessary. We collect two types of information:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Valid mobile number and email address
• National ID card or passport details (for identity verification where required)
• Payment information — bKash, Nagad, Rocket, or Upay account numbers
• Account login credentials (passwords are stored in encrypted form)

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and language settings
• Site access times, browsing patterns, and page visit history
• Data obtained from cookies and similar tracking technologies
• Gaming activity logs — deposit amounts, withdrawals, and betting history

3. Purpose of Using Information

fc777 uses your collected information for the following legitimate purposes:

3.1 Account and Service Management

• Account registration, verification, and management
• Processing deposits and withdrawals
• Providing gaming and betting services without interruption
• Resolving your requests and complaints

3.2 Security and Legal Compliance

• Preventing fraud, money laundering, and other illegal activities
• Verifying and enforcing the age restriction (21+)
• Implementing responsible gaming policies
• Preventing unauthorized access to user accounts

3.3 Enhanced User Experience

• Personalizing services according to your preferences
• Notifying you about relevant promotional offers and bonuses
• Improving platform performance and usability

4. Cookie Policy

The fc777 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us make your site visits more effective and personalized.

4.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your language preferences and account settings.
• Analytical Cookies: Collect anonymous data to monitor and improve site usage.

You can control or disable cookies by changing your browser settings. Please note that disabling certain cookies may limit some functionality of the site.

5. Data Retention and Security

fc777 follows industry standards to keep your information secure, applying the following technical and organizational measures:

• SSL/TLS Encryption: All data transfers are protected by end-to-end encryption.
• Password Hashing: Your password is never stored directly — only a cryptographic hash is kept.
• Access Controls: Only authorized staff can access your information on a need-to-know basis.
• Regular Security Audits: Our systems undergo regular security testing.
• Data Retention Period: Your information is retained only for as long as necessary. Even after account closure, certain information may be kept for a specified period to meet applicable legal obligations.

However, no data transfer over the internet can be guaranteed to be completely secure. We make every effort, but no organization can guarantee perfect security.

6. Sharing Information with Third Parties

fc777 never sells your personal information to third parties for commercial purposes. However, specific information may be shared in the following limited circumstances:

6.1 Service Provider Partners

For payment processing, necessary information is shared with our authorized payment partners — bKash, Nagad, Rocket, and Upay — to complete transactions. These partners have their own privacy policies and follow strict security standards.

6.2 Legal Requirements

We may be legally required to provide information under a court order, government directive, or applicable law. In such cases, only the information legally required will be provided.

6.3 Fraud Prevention

Relevant information may be shared with verification agencies for the purpose of detecting and preventing fraudulent activity. Your protection is our primary goal in such cases.

7. Your Rights

You have certain important rights regarding your own personal information, which fc777 respects:

• Right to Access: You can request a copy of the information we hold about you at any time.
• Right to Correction: You can request correction of any inaccuracies in your information.
• Right to Deletion: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: In some cases, you can request that processing of your information be limited.
• Right to Object: You can object to the use of your information for specific purposes.
• Right to Portability: You can request your information in a structured format.

To exercise these rights, contact us at [email protected]. We will process your request as quickly as possible.

8. Privacy of Minors

fc777's services are for users aged 21 and above only. We do not knowingly collect information from minors. If we are notified that information from a minor has been collected, we will delete it immediately and close the associated account.

If a parent or guardian suspects their minor child is using our platform, they are asked to contact us immediately at [email protected].

9. International Transfer of Data

fc777 primarily operates in Bangladesh and the Asia-Pacific region. Your information may be stored on servers located outside your country. In such cases, we ensure that equivalent privacy protection measures remain in place.

Wherever your information is processed, the protection standards described in this Policy will apply.

10. Communication Preferences and Marketing

fc777 may send you emails or messages to inform you about relevant offers and updates. You can opt out of these communications at any time by:

• Clicking the "Unsubscribe" link in any email you receive
• Going to your account settings and changing your marketing preferences
• Sending a direct request to [email protected]

Please note that even if you opt out of marketing communications, important messages related to your account, transactions, and security will continue to be sent — as these are necessary for the protection of your account.

11. Policy Changes and Updates

fc777 may update this Privacy Policy from time to time. The Policy may be revised in light of service improvements, technological changes, or legal requirements.

For significant changes, we will notify you by email or through a notice on the site. Continuing to use the site after changes have been made means you have accepted the updated Policy. We therefore recommend reviewing this page periodically.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our support team:

• Email: [email protected]
• Live Chat: Direct chat available 24/7 from any page on the site
• Support Language: Bengali and English

We take all privacy-related requests seriously and aim to address them as quickly as possible.